Please read these terms carefully before using erek30 services. By creating an account, you agree to be bound by these terms.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By accessing our website, creating an account, or using any of our services, You acknowledge that You have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. These documents collectively constitute a legally binding agreement between You and erek30.
If You do not agree with any part of these Terms, You must immediately cease using our services and close Your account by contacting customer support. Continued use of our platform after any modifications to these Terms constitutes Your acceptance of such changes.
We reserve the right to refuse service to any individual at our sole discretion, particularly in cases where we suspect violation of these Terms, fraudulent activity, or non-compliance with eligibility requirements.
To use erek30 services, You must meet all of the following eligibility requirements:
You must be at least 21 years of age or older. This age requirement is strictly enforced in accordance with Indonesian regulations and international responsible gaming standards. We conduct mandatory identity verification (KYC) to confirm Your age before allowing real-money play. Underage gambling is strictly prohibited and constitutes a serious violation of these Terms.
You must be a resident of Indonesia or located within Indonesian territory at the time of registration and gameplay. We use IP address verification and may request proof of residence during account verification. You are prohibited from using VPNs, proxy servers, or other tools to mask Your geographic location.
You must have full legal capacity to enter into binding contracts under Indonesian law. You must not be subject to any legal incapacity, restriction, or court order that would prevent You from gambling online.
You acknowledge that erek30 operates under an international gaming license issued by an offshore regulatory authority. While we operate legally within our licensing jurisdiction, the legal status of accessing international online gambling services from Indonesia remains subject to local interpretation. You are solely responsible for ensuring Your use of our services complies with all applicable laws in Your jurisdiction. We recommend consulting with legal counsel if You have concerns about the legality of online gambling in Your specific circumstances.
You are permitted to hold only one account with erek30. Multiple accounts, duplicate accounts, or accounts opened under false identities are strictly prohibited and will result in immediate termination of all associated accounts and forfeiture of balances.
We take underage gambling prevention extremely seriously. During registration, You will be required to provide valid government-issued identification (Indonesian KTP or passport) for age verification. Accounts that fail identity verification or are found to have used fraudulent documents will be permanently closed. If we discover that an account was opened by someone under 21 years of age, the account will be immediately suspended, all transactions will be voided, and balances will be forfeited.
To register an account, You must provide accurate, current, and complete information including Your full legal name, date of birth, email address, mobile phone number, and residential address. All information must match Your government-issued identification documents exactly. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in account closure.
We are legally required to verify Your identity before processing withdrawals. You must provide clear copies of valid identification documents (Indonesian KTP or passport), proof of address (utility bill, bank statement, or government document dated within the last 3 months), and a selfie photograph holding Your ID next to Your face. Verification typically completes within 2-24 hours during business days. Failure to complete verification within 30 days of account creation may result in account restrictions.
You are solely responsible for maintaining the confidentiality of Your account credentials (username and password). You must not share Your account details with any third party. We recommend using a strong, unique password and enabling two-factor authentication where available. You must immediately notify us if You suspect unauthorized access to Your account.
We reserve the right to monitor account activity for security purposes, fraud prevention, and compliance with anti-money laundering regulations. Unusual betting patterns, suspected collusion, or other suspicious activity may trigger enhanced verification procedures or account restrictions.
erek30 accepts deposits through Indonesian bank transfers (BCA, BRI, Mandiri, BNI, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and credit/debit cards (Visa, Mastercard). The minimum deposit is Rp 10,000. There is no maximum deposit limit, though individual transactions may be subject to payment provider limits.
Deposits via e-wallets are credited instantly. Bank transfers are typically credited within 5 minutes during business hours (09:00-22:00 WIB) and may take up to 24 hours during weekends or public holidays. If Your deposit is not credited within the expected timeframe, contact customer support with Your transaction reference number.
We do not charge deposit fees. All transaction costs are covered by erek30. However, Your bank or payment provider may impose their own fees, which are beyond our control.
You warrant that all funds deposited into Your account are derived from legitimate sources and are not proceeds of criminal activity. We may request documentation proving the source of Your funds as part of our anti-money laundering compliance obligations. We reserve the right to refuse deposits or return funds if we suspect money laundering, fraud, or other illegal activity.
You may request withdrawals only after completing identity verification (KYC). Withdrawals must be made to a payment method registered in Your name. We do not process withdrawals to third-party accounts. You must have wagered Your deposit at least once before withdrawing to comply with anti-money laundering regulations.
Withdrawal requests to Indonesian banks and e-wallets are processed within 5 minutes during business hours (08:00-22:00 WIB, Monday-Sunday). First-time withdrawals may require additional verification and take up to 24 hours. Withdrawals requested outside business hours will be processed the following business day.
The minimum withdrawal amount is Rp 50,000. Standard members have a maximum daily withdrawal limit of Rp 50,000,000. VIP members have no withdrawal limits. Withdrawal limits may be adjusted based on account verification status and betting history.
We do not charge withdrawal fees. However, Your bank or payment provider may impose receiving fees, currency conversion fees, or other charges that are beyond our control.
For security and anti-money laundering purposes, withdrawals must be processed to the same payment method used for deposits whenever possible. If You deposited via BCA, Your withdrawal must be sent to Your verified BCA account. Exceptions may be granted at our discretion for legitimate reasons.
All bonuses, promotions, free bets, cashback offers, and other incentives are subject to specific terms and conditions published on our promotions page. Bonus terms include wagering requirements (typically 5-20x the bonus amount), eligible games, maximum bet limits, expiration periods, and withdrawal restrictions. You must read and accept bonus terms before claiming any promotional offer.
Bonus funds and associated winnings are subject to wagering requirements before withdrawal. For example, a Rp 100,000 bonus with 10x wagering requires Rp 1,000,000 in total bets before the bonus and winnings become withdrawable. Different games contribute differently to wagering: slots typically contribute 100%, live casino 10-20%, sports betting 50-100% depending on odds. Check specific promotion terms for details.
Bonus abuse, including but not limited to creating multiple accounts to claim duplicate bonuses, collusion, low-risk betting strategies designed solely to clear wagering requirements, or any other attempt to exploit promotional offers, is strictly prohibited. We reserve the right to void bonuses, cancel bets, and forfeit winnings in cases of bonus abuse.
We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes will be published on our website. In the event of promotional cancellation, outstanding bonus balances will be forfeited, but deposited funds and winnings from completed wagers remain valid.
All casino games, slots, and live dealer games use certified Random Number Generators (RNG) or live dealer outcomes to ensure fair and unpredictable results. RNG systems are independently audited by third-party testing agencies to verify compliance with industry fairness standards.
All sports bets are subject to our sports betting rules published on our website. Key principles include: bets are settled based on official results as determined by the relevant sports governing body, abandoned or postponed matches void bets unless otherwise stated, obvious pricing errors void affected bets, and erek30 reserves final decision authority on result interpretation in ambiguous cases.
In the event of game malfunction, system error, or communication disruption, all affected bets and game rounds are void and stakes returned. We are not liable for losses resulting from technical malfunctions beyond our control.
Any form of cheating, collusion with other players, use of automated betting software (bots), exploitation of software bugs, or other unfair practices is strictly prohibited. Violators will have accounts terminated, winnings voided, and may face legal action.
The following activities are strictly prohibited and constitute material breach of these Terms:
Violation of any prohibited activity will result in immediate account suspension, forfeiture of balances, and potential legal action.
We reserve the right to suspend or terminate Your account immediately and without prior notice if we suspect violation of these Terms, fraudulent activity, or illegal conduct. During suspension, You will not be able to place bets, make deposits, or request withdrawals.
You may close Your account at any time by contacting customer support. Before account closure, You must withdraw all funds. If You are unable to withdraw due to incomplete verification, we will assist You in completing the process. For responsible gaming purposes, self-exclusion options are available—see our Responsible Gaming Policy for details.
Upon account termination, You are entitled to withdraw any remaining balance that was legitimately acquired in compliance with these Terms. However, if termination results from Terms violation, bonus abuse, or fraudulent activity, we reserve the right to forfeit balances and void winnings.
erek30 strives to provide uninterrupted service but does not guarantee that our platform will be available at all times. We are not liable for losses resulting from service interruptions, scheduled maintenance, technical difficulties, internet connectivity issues, or events beyond our reasonable control.
Our platform integrates games and services from third-party providers (Pragmatic Play, Evolution Gaming, Microgaming, etc.). While we partner only with reputable providers, we are not liable for issues arising from third-party game malfunctions, data breaches, or service interruptions beyond our control.
You acknowledge that gambling involves financial risk and that You may lose money. We encourage responsible gambling and provide tools to help You manage Your play. However, You are solely responsible for Your betting decisions and any resulting financial consequences.
To the maximum extent permitted by law, our total liability to You for any claim arising from Your use of our services shall not exceed the amount You deposited into Your account during the 12 months preceding the claim.
All content on the erek30 platform, including but not limited to logos, trademarks, text, graphics, software, game interfaces, and audiovisual materials, is owned by erek30 or our licensors and is protected by Indonesian and international copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, reverse engineer, or otherwise exploit any content without our prior written permission.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which erek30 is licensed and operates, without regard to conflict of law principles.
In the event of any dispute arising from Your use of our services, You agree to first attempt resolution through our customer support team. If the issue cannot be resolved informally, You may escalate the matter to our complaints department by emailing [email protected] with subject line "FORMAL COMPLAINT" and providing detailed documentation.
We will investigate Your complaint and respond within 14 business days. If You are dissatisfied with our resolution, You may pursue binding arbitration in accordance with international arbitration rules. Both parties agree to waive the right to jury trial and class-action lawsuits.
Any claim arising from these Terms must be filed within 12 months of the event giving rise to the claim. Claims filed after this period are time-barred and will not be considered.
erek30 reserves the right to modify these Terms and Conditions at any time. Changes will be published on this page with an updated "Last Updated" date. Material changes will be communicated via email to registered users.
Your continued use of our services after changes are published constitutes acceptance of the modified Terms. If You do not agree with the changes, You must cease using our services and close Your account. We recommend reviewing these Terms periodically to stay informed of updates.
If You have questions, concerns, or require assistance regarding these Terms and Conditions, please contact us through the following channels:
For legal or compliance-related inquiries, email: [email protected]
By using erek30 services, You confirm that You have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You acknowledge that You meet all eligibility requirements, accept the risks associated with gambling, and agree to use our platform responsibly. If You have any questions about these Terms, please contact our support team before creating an account or placing bets.
Must be 21+ years old, Indonesian resident, and have legal capacity to gamble.
All games use certified RNG. No cheating, collusion, or automated play permitted.
Processed within 5 minutes after KYC verification. Min Rp 50,000, no fees.
Subject to wagering requirements. Read specific promo terms before claiming.
Multiple accounts, fraud, VPN use, and bonus abuse lead to account closure.
24/7 help via Live Chat, email, and WhatsApp in Indonesian and English.
Review our other policies and resources for complete understanding of erek30 services